14.18 Requesting a Reference

May13, 2009

Dear Ms. Jonasz,

I would like for you to write a letter of recommendation for a job I want to acquire. I recently had a job interview with AAFES, which went well. The manager needs a recommendation letter sent directly to him. Who better than my own professor of two classes to write a letter of recommendation?

The position I am applying for is a manager spot. Taking your business classes made me confident in being able to fulfill the management slot. Enclosed I included the managers address. I want to thank you ahead of time for the favor. I look forward to your next terms class. Business Communication class.

Sincerely,


Jonathan Acevedo

14.12 Knowing What To Ask

1. What would you consider the pros and cons to your proposal be?

2. How would would we benefit from this?

3. If I were in your shoes and I was the one presenting, would I get your vote of approval?


4. What's in it for me?

I Have A Dream (MLK) 12.1

DATE: May 5, 2009

TO: Mrs. Jonasz, Teacher

FROM: David White, Jonathan Acevedo, Student

SUBJECT: Speech Summary Memo

To allow a better understanding of Dr. Martin Luther King Jr's famous "I Have A Dream Speech" I will further explain the purpose and intent of this address to the nation that 28th day of August 1963.

On that day Dr. Martin Luther King Jr. led a massive element to the Washinton Mall passing the Washington Monument to the Lincoln Memorial. King stated "I am happy to join with you today in what will go down in history as the greatest demonstration for freedom in the history of our nation." And so it was, King spoke about life, liberty, and the pursuit of happiness as well as freedom. But these following opinionated facts are my motivation to pursue such a speech:

a. Dr. King's effective introduction was simply marvelous, he mentioned many inspiring points that include: a statement with two meanings, "America has given the Negro people a bad check, a check which has come back marked", "insufficient funds." But we refuse to believe that the bank of justice is bankrupt. We refuse to believe that there are insufficient funds in the great vaults of opportunity of this nation. So we have come to cash this check — a check that will give us upon demand the riches of freedom and the security of justice." And a statement that somewhat resembles an idiom it follows: "Now is the time to lift our nation from the quick sands of racial injustice to the solid rock of brotherhood". These are very powerful statements just reading them can bring a sense of understanding.

b. The statement "Those who hope that the Negro needed to blow off steam and will now be content will have a rude awakening if the nation returns to business as usual” I assume refers to evidence of effective overall organization. There will be neither rest nor tranquility in America until the Negro is granted his citizenship rights. The whirlwinds of revolt will continue to shake the foundations of our nation until the bright day of justice emerges." To me this means, the African-American race will not cease its actions until there is equality amongst all human beings alike, yet another powerful statement.

c. Dr. King also used the word "we" on numerous occasions which registers in my mind, a verbal signpost to create coherence or likeness. The use of the word we makes others feel as though they are alike in some ways and he's not just another guy trying to win my vote for compensation.

d. In this speech Dr. King also emphasizes the main points, freedom and liberty. That was his sole purpose for delivering this speech at such a time as this. Not considering the fact that this speech was awarded a Nobel Peace Prize the following year, 1965.

e. Dr King's focus on his audiences benefits were that of repetitiously using the term "negro" which delivered a sense of belonging to a certain category. I whenever using this terminology whatever was said I would know it was directed to me whether good or bad. This alone was not beneficial, The I Have A Dream portion of the speech considerably focused on the audience, no regards to skin color. f. The ever so warming tone Dr. King presented made me feel as though the speech was specifically directed to me. I assume many other people feel this way also. 

Mrs. Jonasz, I hope this summary reaches you well. Please e-mail me upon reading, so that I may be able to answer any questions that you may happen to have.

David White,Jonathan Acevedo, Students

DSN:

CELL:

Assignment 10.11 Unsolicited Proposal: Working From Home

April 27, 2009

Dear Ms. Cynthia Barry,

I believe that the company would benefit by telecommuting. Telecommuting is a preferred choice by a lot of companies in today's world. Meetings that required traveling, are now done over the Internet. Telecommuting can be done by videoconferencing (web cam), Voice over IP, Instant Messaging.

The company will save a lot of time and money with telecommuting. You will no longer need to travel long distances to your meetings. I am more than willing to install all the software needed to do so. There is a lot of companies we are able to use to host the companies meetings. Yahoo, AOL, and Skype all have options of Instant Messaging, video conferencing, and VOIP at no cost. All that it is needed to do is create an account with either company, since communication between users is free.

Since gas prices are high and I have to travel two hours to work each day, would you consider letting me do my work at home? I have all the proper equipment to be able to do so on my personnel computer. By saving time of traveling, I would be able to spend more time on programming, and host the companies meetings by teleconferencing. I will still come in on days of meetings and activities.

I hope you look into these options. A good manager like your self would adopt to today's new technology of telecommuting. If you have any questions or concerns I would be more than willing to address them.

Sincerely,

Jonathan Acevedo

Denny's Restaurant

April 27, 2009

Building a Denny's Restaurant in Camp Humphrey's, Korea.

Denny's restaurant would like to expand its franchise by building a restaurant here in Camp Humphrey's, Korea. On May 10, the United States Army signed a contract with Denny's, authorizing the company to finally build restaurants in its bases. We have all ready began building restaurants in Army bases such as; Fort Drum, Fort hood, Fort Campbell, Fort Irwin, as well as other bases. And with your approval we would like to build one here on base.

Background

Denny's is most recognized restaurant in family dining. We have been around for more than 50 years, with approximately 1,500 restaurants across America, and still growing. The restaurant's are open 24 hours, 7 days a week, including holidays. This would make it convenient for everyone on post, since all the food places inside the camp close at 10 PM and open at 10 AM. The restaurant serves breakfast, lunch, and dinner meals at any time of the day.

Denny's restaurants are family oriented, which offers a casual dining atmosphere, at moderate prices. We are best known for serving breakfast around the clock. Our lunch and dinner menu are increasing in popularity with a variety of cravable burgers, sandwiches, salads and other entrees. We remain dominant for the late-night crowd with an emphasis on appetizers and desserts.

Proposed Plan

Camp Humphrey's will benefit from having a Denny's. With our restaurant on post you are guaranteed the following:

• More Employment- Military dependants, civilian, looking for employment, or active duty looking to work part time, can apply for full time and part time jobs. Depending on your position, pay will start from $18 to $28 an hour.
• Gatherings- We will host everything from from birthday parties, to business meetings.
• Military discounts- We appreciate all the dedication, hard work and patriotism to our country, here will be a 15 percent discount to military personnel, retirees, and senior citizens.
• Birthday's- We offer Birthday Club for children under 10 years and younger. Everyone 11 and older will receive a 50 percent discount off their meal.
• BOSS Donations- 10 percent of our revenue will be donated to the Better Opportunity for Single Soldier's program.

It will also be convenient for those late night drinkers, to stop by the restaurant and sober up with one our late night specials. This will help minimize the amount of trouble soldiers get into, due to the fact of having alcohol in their system.

Staffing

Denny's will have three 8 hour shift available. Shifts will be 8 AM - 4 PM, 4 PM - 12 AM, 12AM - 8 AM. Each shift will have 2 cooks, 5 - 7 waiters, 3 janitors, 2 hostesses, and 2 managers.

Budget

The construction of Denny's on base will be no cost to the Army. We will pay $1,500 a month for the are the restaurant occupies. Employee salary should be from $15,000 to $18,000.

We look forward to your approval on letting us finally have a Denny's restaurant in Camp Humphrey's. We hope to satisfy every ones cravings with delicious Denny's meals. If everything goes as planned, we see our restaurant opening by Aug 10. If you have any questions, comments or concerns I will be more than willing to answer them.

Sincerely,

Jonathan Acevedo,
President,
acevedo.manager.dennys@yahoo.com
Cell 010-5982-0089

203 East Main Street P-8-6
Spartanburg, SC 29319

Assignment # 1

ATLANTA
CONVENTION
& VISITORSBUREAU

April 20, 2009

Dear Ms. Jonasz,

We’re glad you are interested in visiting Atlanta, Georgia, “Where you’re welcome to enjoy our City Lights, Southern Nights”. Atlanta is internationally known as a top business city and transportation hub. The famous city attracts the thirteenth-highest number of foreign tourists of any city in the United States.

With Hartsfield-Jackson Atlanta International Airport as the main airport and a variety of transportation options, getting around the city is easy. Metropolitan Atlanta Rapid Transit Authority (MARTA) is the city’s subway system. Marta also operates a bus system; both convenient systems are available for only $1.75. There are also cab companies and car rental places, located all over the city, all at affordable prices.

There is so much to do in Atlanta, narrowing down your choices may be tough. Top attractions in Atlanta feature historical sites, performing arts facilities, interactive venues and unique attractions. Here are some of the things to do or see:
· Zoo Atlanta- From native wildlife to critically endangered species, he Zoo is home to more than 1,000 animals from around the world.
· Georgia Aquarium, Inc- Is the world’s largest aquarium, with more than eight million gallons of water and more aquatic life than any other aquarium.
· Restaurants- Atlanta is emerging as a dining destination. Make sure to stop by Atlanta dining, which is known for its exquisite cuisine and friendly service. Don’t forget about Home Restaurant and bar, where everything is straight from the farm.
· Shopping- From boutiques to art galleries, antique and outlet centers, shopping is everywhere. Stop by Phipps Plaza, boutiques and galleries, and Lenox Square, where if you can't find it at here you really didn't need it anyway.
· Sports & Recreation- Atlanta sports provide year-round, live entertainment for thousands of fans. Some of the cities team’s are; Atlanta Braves (MLB), Atlanta Hawks (NBA), Atlanta Thrashers (Hockey) and the Atlanta Dream (WNBA). Piedmont Park and the PATH Trails provide a large variety of Atlanta outdoor activities, and give you and your family a chance to explore beautiful landscapes of the city.
· Hotel- Can’t forget about the hotels. Atlanta offers a wide range of hotels, which fits every budget and style, from luxury boutique to budget minded and family friendly.

If you’re looking for a long term tour, please be sure to explore some of our city’s real estate. We offer the country’s most affordable homes and acreage. From the suburbs to the city we’re pleased to accommodate the desires of our welcomed guest and introduce you to that famous “Southern Hospitality”, we ask that you please humor us by accepting the enclosed brochures and welcoming invitations to our annual open house million dollar giveaway; where you can enter to win a chance to bid on a home of your choice.

There is much more to Atlanta, if you have any questions we would be happy to address them. With the beautiful weather, you will adore every moment. Enclosed we have included five weekend passes to Zoo Atlanta and The Georgia Aquarium, Inc., five open house brochures and a 25% off coupon for the Atlanta dining. Hope you enjoy your stay in Atlanta.

Respectfully,

Jonathan Ace,
Yuchin Kim,
Lawrence Brown,
Welcoming Staff

Atlanta Convention & Visitors Bureau
233 Peachtree Street, NE Suite 1400
Atlanta, GA 30303
tel. 404.521.6600

Assignment 7.10

Gresham Parent-Teacher Association

1430 Grand Street, Gresham, OR, 97030

Board of Directors

Gresham-Barlow School District

P.O. Box 310

Gresham, OR 97033

Subject: Coca-Cola vending machines

Dear Directors,

Coca-Cola vending machines are one of the leading factors to student obesity. We would like for you to reconsider the Coca-Cola school contract.

We understand that the school board is heavily influenced by the income generated from the Coca-Cola contract. It is nice that the school was able to finally afford an electronic reader board and a sound system for the gym. But what about the welfare of the students? Soft drinks and snacks, which are high in calorie are increasingly under attack in schools. Understand that obesity has doubled in children and tripled in adolescents over the last two decades.

A lot of schools are adopting to setting higher nutrition standards for vending machine foods. Mississippi, along with other school districts, now only sells water and 100 percent fruit juice in their vending machines. They have not seen a loss in revenue by switching to healthier foods. According to the CSPI (Center for Science in the Public Interest), "Those school districts are doing well financially by doing good".

Please for the better of the students, adopt to healthier food choices in vending machines. We all want the best for the students, so changing to healthier foods in the vending machines shouldn't be a problem.

Sincerely,

Jonathan Acevedo, PTA committee

Assignment 7.7

April 21, 2009

Mr. Nicholas Ruiz

General Manager 

Bayside Inn Golf and Beach Resort

9300 Emerald Coast Parkway West

Sandestin FL 32550-7268

Dear Mr. Ruiz

Subject: Restaurant Tipping Guidelines

Your Restaurant couldn't have picked a more beautiful spot than this one. It has one of the best views, which a lot of the customers adore. 

I enjoy working in this resort setting, except for one thing. Some customers never leave a tip. Our service is excellent, but people still decide not to tip the servers. Since tips are 80 percent of our income, me and the other servers think it is unfair and would like a resolution to this.

In the New York Times, an article read that the famous Coach House Restaurant, automatically adds a 15 percent tip to the bill. Santa Monica the Lula restaurant prints "gratuity guidelines" on checks, shows customers what the 15 or 20 percent would be. American Express recently added a gratuity calculation feature on its terminals, so diners won't have to do the math.

If you could adopt any of the above examples, me and the other servers would be appreciative. We are confident that a manager like you who care about his employees will want to resolve a matter like this one quickly.

Sincerely,

Jonathan Acevedo

Assignment 6.13

                            312 Sumter St.

                                       Fort Itwin, CA 92310

                            April 20, 2009

Customer Service

6505 Kaiser Dr.

Fremont, CA 94555

Dear Customer Service:

I would like a replacement for my Logitech G15 Keyboard.

On April 12 I ordered a Logitech G15 Keyboard, from your website. I received the item on April 18. Opening the package I realized it was not properly packed. The keyboard was severely damaged, and does not turn on as well. Enclosed is the keyboard, and  a copy of the E-mail containing the order conformation.

 

Please send me a new Logitech G15 Keyboard to the above address. Also make sure that it is properly packaged so the item won't get damaged.I enjoy Logitech products so and will be looking into buying more products from Logitech shortly.

                                                                                       Sincerely,

 

                                                                                       

                                                                                       Jonathan Acevedo

Enclosure

Assignment 6.7

                          

                           1577 Mint. Av 

                                     El Cajon, NC 27101 

                            Jan 20, 2009

Customer Relations

Krispy Kreme Doughnut Corporation

P.O. Box 83

Winston-Salem, NC 27103

Dear Customer Service:

I loved Krispy Kreme doughnuts since I was little. I am excited  that you are opening up a store in a nearby shopping center. I am aware that you have fund-raising events. As chair of spring fund-raising committee for Noah's Art Children's Center, I would like to ask a couple of questions on how your fund-raising partnership works:

• Do you hold a traditional bake sale?
• Will a profit be gained out selling the doughnuts at regular price?
• How does the fund-raising certificates work?
• Is there any Krispy Kreme partnership cards?

I left a brief note at the Krispy Kreme Web site, but never got a reply. If you would be kind and answer these questions, and provide me with any additional information possible by March 1 would be most appreciated.

Sincerely yours,

Jonathan Acevedo

Noah's Ark Children's Center Chairman

Activity 6.4

VCC 950 Drive El Cajon, Ca 92020 Phone (619) 715-9231

Vortex Enterprises Co.                        Fax (619) 715-9232   WEB www.vcc.com

April 20, 2009

Ms. Nancy Mercado, Manager

Convention Services

281 Paris Drive, 

Las Vegas, NV 87551

Dear Ms. Mercado:

Can the Paris Hotel provide conference/retreat, for 140 VCC employees and family members from either July 8-12 0r August 18-22.

I hear the the hotel is awesome. I am collecting information for the companies retreat. Would you be kind and answer the following questions regarding Paris Las Vegas:

• Would it be possible to reserve 75 rooms with a view of the strip for these dates?
• What are the room rates? Would I be able to receive a good rate?
• Is there conference facilities?
• What are the entertainment possibilities fir families?
• What entertainment will be showing during these times?
• Can I reserve a banquet for 140 people?

Answer to these questions and any other information you can provide will help us decide our stay with Paris Las Vegas. Your response before February 24 would be most appreciated since since we have to decide by March 1.

Sincerely yours,

Jonathan Acevedo

Marketing Engineer 

Assignment # 2 Memo Assignment

MEMORANDUM

Date: April 17, 2009

To: Ace Security Co., Security Officer's


From: Jonathan Acevedo, Ace Security Co. Chief


Subject: Physical Training Program




A new Physical Training Program will be in effect, starting Monday April 20, 2009. Reason being, is so that we can become more physically fit and continue to be affective at our job. Lieutenants and I will come up with an creative work out plan over the weekend.


Security Officer's will report to the gym 2 hours prior to their shift. First hour will be the actual workout, and the second will be for personal hygiene. The Lieutenant on that shift will be the instructor and make sure every one is actively engaging safely in the workout's. workouts will consist of, but not limited to; running, swimming, lifting, push-ups, sit-ups, and sports. Workout days will be Monday through Thursday.


Every one will be getting payed overtime for these 2 hours. Overtime will be time and a half pay for this event. Make sure to be at the gym 10 minutes prior to the workout. Please let the Lieutenant know ahead of time, at least 30 minutes if you are unable to participate in the days physical training.


Remember to always be safe. If you have any requests for a specific work out bring it up the chain of command. We will do our best, not only get a good workout but make it fun and interesting.


POC Jonathan Acevedo
Security Officer Chief
ACE SECURITY CO.
Brooklyn, NY 11206
(718) 455-6233

5.9 Procedure E-Mail or Memo: Should Sales Reps Use Company Cell Phones While Driving?

DATE: April 10, 2009
TO: D'anza Sales Representatives

FROM: Jonathan Acevedo, Operations Manager
SUBJECT: Using Cell Phones Safely While Driving

We know how essential cell phone use has become. I understand that we have to be constantly on the phonespeaking with our customers, but for the safety of D'anza employees, the use of the the companies cell phones while driving will be prohibited. This new policy is in affect immediately.

In order for us to keep being a successful company we have to do the right thing when we are out on the road driving. We need to obey the new law, banning the use of cell phones while driving. According to the new law the only way to use a cell phone while driving is using a Bluetooth headset. We can't afford to risk the lives of our employees due to accepting work calls while driving, and risking getting into a car accident. According to researchers, driving while using a cell phone can be a larger risk than driving under the influence of alcohol. That is a risk we are not going to take anymore.

I am giving you guys Bluetooth headsets to enforce safely driving. Stop by my office before leaving for the day to receive your headset. Failure to obey this policy can result getting suspended temporarily or permanent. Remember we care for you and safety comes before anything.

Safety First,

Jonathan Acevedo

Operations Manager

Hair Care and More Co.

Los Angeles, Ca 92045

(760) 349-2305

Coherence

53. Managers can avoid costly hiring mistakes with two techniques. First, they should write a solid job description. Second, they should explain special job expectations during the hiring interview. For example, will the applicant be expected to travel? Are tight deadlines common? Also it is very important that the does not frighten away the applicants.

54. No one likes to turn out poor products. Recurring problems began being highlighted. Products shouldn't be returned for corrections. Employees need to make special effort in becoming more careful in doing their work right the first time.

55. Service has been less than perfect for many months. We lacked certain intangibles. we lacked the customer-specific data that was needed . We also made the mistake of removing all localized person-to-person coverage. Because of this we are returning to decentralized customer service.

Sentence Unity

48. To win the lottery, you must purchase a ticket.

49. Our boss genuinely listens to his employees, that's why he is considered  a good manager.

50. Along the Las Vegas strip, you see Madalay Bay, one of the most fabulous hotels.

51. Hundreds of unhappy users called, and made complaints about our slow computer service.

52. When salmon make their annual spawning runs, fishermen spend money into the local economy renting rooms, filling restaurants, and buying supplies from stores and shops in the region.

Parallelism

40. To improve your listening skills, you need to stop talking, control your surroundings, listen for main points and keep an open mind. 

41. Director of the Okefenokee branch, Paula Day, will supervise all Eastern Division operations; Director of the Oroville branch, Reggie Kostiz, will supervise all Western Division.

42. Our newly hired employee has started using the computer, and started learning her coworkers names.

43. Training seminars must be stimulating and challenging.

44. Our new telecommunications software allows you to meet with customers over the Internet for training , allows web-based meetings, and allows other collaborations within virtual teams.

45. We need more trained staff members, more office space, and more budget for overtime.

46. The application for a grant asks for the following information:

1) Funds required for employees salaries.

2) How much is expected to spend on equipment.

3) The length of the project.

47. Sending an email establishes a more permanent record than making a telephone call.

Passive-Voice Verbs

35. Their seems to be a mistake in this report.

36. We are back ordered on smart surge protectors until May 5.

37. There was a warning regarding the use of this pesticide issued 15 months ago.

38. Rental cars have not been added to your insurance policy.

39. in order to provide care, patients need to provide proof of insurance.

Active-Voice Verbs

31. The Manager purchased office supplies with the company credit card.

32. In order to protect the students, laws were passed in many states, in which prohibit the use of social security numbers as identification.

33. New regulations force banks to process checks more expediently.

34. FedEx scan millions of packages every night as the packages stream through the hub in Memphis.

Emphasis

21. B

22. A

23. B

24. A

25. A

26. B

27. A

28. B

29. B

30. B

Revising Sentences

16. Fragment 

 Although destination weddings began as aside business for Disney, it now represents a major source of income. 

17. Fragment

 Approximately 2,000 weddings are held yearly. This is twice the amount of weddings we had 10 years ago.

18.  Comma splice

 Weddings may take place in less than one hour; however it may cost as much as $5,000

19. Comma splice

 Limousines line up outside Disney's wedding pavilion. Ceremonies are scheduled in two hour intervals.

20. Run on

 Many couples prefer a traditional wedding, and others request a fantasy experience.

Figure 2.2 Selecting Communication Channels

16. I would stop by Elizabeth's work place and let her know about the special brochure I need.

17. I would send the client in Italy an email with price quotes, and include my work phone number in the email.

18. I would personally go to the colleges and universities since they are near by.

19. I would give the Internal Revenue Service a call since that would maybe be the only way to reach them.

20. I would talk to the employee fact to face to see how the employee reacts and see if their is a reason behind him or her slacking at work.

21. I would set up a video conference through the Internet since the force members are scattered in different states.

22. I would print out a memo and post it in the bulletin board letting the nine staff members know ahead of time.

Audience benefits and the "you" view

23. According to our policy we need you to provide us with more proficiency in the power equipments use in order for us to rent it to you.

24. We apologize for any inconvenience to you, but to prevent us from possibly loosing large sums of money in stolen identity schemes, that can possibly affect your future with us, our bank now requires verification of any large check presented for immediate payment.

25. Would you complete and return the enclosed card, so that way we can have your records up-to-date and eliminate the hazel expense of duplicate mailings.

26. For only $139 per person, you will have a two-night getaway package to Orlando, we will include your hotel accommodations, Pleasure Island tickets, and complimentary breakfast.

27. To help us accommodate all employees, we ask that you complete the enclosed questionnaire so that we may develop a master schedule for the summer vacations.

28. We are offering an in-house training program for all employees that will benefit all of you in better writing skills.

29. So you can continue purchasing our name brands at discount prices, we will only be able to give you store credit for your refunds on returned merchandise.

30. For those students in classes in which the instructor has requested, you will be receiving iPods as learning devices at the bookstore.

1.12 Analyzing Diversity At Reebok

In what way would Reebok benefit by diversifying its staff? What competitive advantages might is gain?
The Reebok company would benefit by diversifying its staff in many ways I believe. This would mean that the company would have people with different races. Different races with different backgrounds and styles of clothes they would wear. This would be a good thing, cause the company would have different ideas and opinions on the styles of clothing and shoes to make. The company would be catching the attention of different people instead of making clothing and gear that would only appeal to a few people possibly mostly Caucasian people. This would increase their income and make them more popular.

1.10 Cross-Cultural Gap at Resort Hotel in Thailand

If you were the director of this hotel would you implement a training program for employees? If so, would you train only foreign managers, or would you include local Thai employees as well? What topics should a training program include? Would your goal be to introduce western ways to the Thais?
If I was the director of The Resort Hotel in Thailand I would implement a training program for the employees. I would train all of the employees but my main focus would be to train the Thai managers. My training program will include a class on developing better listening skills, since it is very important to listen to our guest needs or complaints. Another class I would include would be proper nonverbal communication skills. It is important for our employees to know when it is proper to smile or be serious when speaking to our guest. An important class that I would include and make mandatory for all employees would be introduction to the the western culture, since 90% of the hotel guest are non-Thai. With this class the Thais will learn the importance of the western culture. Hopefully these classes would better the employees customer service to better deal with our guest.

Introduction

My name is Jonathan Acevedo. My major is in criminsl justice. My goal right now is to make Sgt. Don't know if I am staying in the military for 20 years or getting out and being a cop. I signed up for this class cause my other class got canceled and I need to be taking 4 classes since I am a full time student. My hobbies consist of listening to music and playing sports.